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Thanks

You’re all done. Our goal is to provide Australians with affordable energy and simple, smart ways to manage their energy usage.

We've emailed your plan summary to

Your reference number is

See what happens next:

Life support requirement registered

Thanks for telling us that you need your energy supply for your life support equipment. We’ve registered your life support requirement. Keep an eye on your mailbox for your life support paperwork – we’ll send this to the postal address you provided within 5 business days.

Here’s what happens next

    Step 1

    Step 1

    Done! Youe've made an excellent choice.

    Step 2

    Step 2

    We will arrange a final meter read with your previous energy retailer.

    Step 3

    Step 3

    Your energy supply gets transferred to us.

    Step 4

    Step 4

    We’ll send a confirmation email once everything is complete.

You will soon receive your Welcome Pack. We recommend reading it as it contains essential information about your contract. You'll have a ten-business-day cooling-off period from when your Welcome Pack is issued.

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We’re here to help. Whether you're new to ENGIE or a long-time valued customer, we'll ensure you get the answers you need.

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