(a)  A Voucher is a token or unique code, provided by ENGIE via email to an eligible customer pursuant to the terms of their ENGIE energy plan.  This Voucher must be activated, and an account created on the Chargefox App within 12 months of receipt.  Further information on how to do this can be found here: How to activate your charge pack – Chargefox Pty Ltd.

(b)  Once validly activated, this Voucher entitles one eligible customer access to a charging pack with set value as defined in the Offer Benefits section of your Welcome Pack (“Charging Pack”) from Chargefox’s open-platform network of electric vehicle charging stations (“Chargefox Network”).

(c) Vouchers are not refundable, not transferrable and cannot be sold or exchanged for cash or other gift products.

(d) You agree that by activating a Voucher and/ or registering a Charging Pack on Chargefox’s open-platform network of electric vehicle charging stations you shall be subject to the Chargefox Terms and Conditions which can be found here: https://www.chargefox.com/legal/terms-conditions and Privacy Policy which can be found here: https://www.chargefox.com/legal/privacy-policy

(e)  Each Charging Pack will be valid for thirty-six (36) months from the activation date (“Expiry”)

(f)  The Customer acknowledges that the balance of any unused kWh associated with a Charging Pack will be deemed to be forfeited by the eligible customer at Expiry.