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Searching great energy plans for you
The Australian Government is supporting households and small businesses with a rebate to reduce electricity bills. Find out more about the rebate, here.
Use MyENGIE for seamless support.
With the ability to toggle between your accounts, monitor your energy usage, pay and view your bills securely and get the support you need, MyENGIE puts power in the palm of your hand.
Easily manage billing and payments
View your usage
Find information and answers quickly
Hardship support
When the unexpected happens, we’ve got support and content to help you get through it.
Make a payment
Jump to a topic:
Billing
Pay your bill
Direct debit
Organise a payment plan
Payment options
Request a refund
Request a bill extension
Request or use a credit
Set up eBilling
Find your account balance
Apply for or update a concession to your account
Support for payment difficulty
Request a copy of your bill
Billing frequency
Managing your account
Moving home
MyENGIE
Energy efficiency
Understanding your bill
Signing up
Compare our plans
Learn about how we conduct credit checks
Query an incorrect transfer
Find out about our standing offer
Learn about our Cooling Off Period
Connect your new property build
Add a property to your account
Transfer account ownership
Learn about credit reporting
Add electricity or gas to your property
Switch energy retailers
Find your NMI or MIRN
Solar, batteries & EVs
Support and emergencies
The fine print
We’re here to help
Simply search for help, support and information