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Covid-19 Further information

Government Assistance Information

Below is information on individual States and Territories energy relief packages as it stands today 06/04. We will continue to update this information if/when more is announced so please check back if required

Queensland- Credits for households and small businesses are now available. You do not need to do anything as this will be automatically applied to your electricity bill. Find out more here.

Western Australia - As your gas only retailer we still wanted to share information regarding credits available for your electricity account, you can find out more here or contact your electricity retailer.


Woolworths have launched a couple of new services to help provide essential products for customers who are currently unable to visit stores and are in genuine need as well as priority assistance and delivery. To find out more visit.


Coles are supporting the community in being safe and speedy shoppers at all their stores. They are providing priority services to those who need it. To find out more visit.

Further information

We are committed to updating you as quickly as possible on all developments impacting our service and will do so on this page so please check back if required.
Visit the Australian Government Department of Health for official medical advice on how to protect yourself and your loved ones.
For other information that might be helpful, please visit the following websites:

Stay safe. ENGIE

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