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Moving your energy account to a new property
Moving to a new home or business? We make transferring your energy account simple and hassle-free. Our team will ensure your electricity and gas are connected on time, so you can settle in without any interruptions.
How to move your energy account to a new property
Call us or chat online with our team to provide your current account information and your new address. You’ll also need to select an energy plan for the new property. Once your move is confirmed, we’ll handle the connection process and keep you informed at every step.
You can call us on 13 88 08 Monday to Friday, 8am to 7pm (AEST) or chat online Monday to Friday, 8am to 8pm (AEST).