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Concession Card Holders and ENGIE
Managing energy costs can be challenging, especially for households on fixed incomes. While different in each state, ENGIE is here to help where possible.
Victoria (VIC)
Victorian customers with a Centrelink Pensioner Concession Card, Health Care Card, or DVA Gold Card can access the Annual Electricity Concession and Winter Gas Concession. ENGIE applies these automatically once eligibility is confirmed, ensuring you save without extra paperwork.
New South Whales (NSW)
In NSW, ENGIE supports the Low Income Household Rebate and Gas Rebate. Eligible customers receive credits directly on their bills, helping to reduce ongoing costs. We also assist with Life Support Rebates for households with certain medical equipment.
Queensland (QLD)
Eligible Queensland residents can benefit from the Electricity Rebate and Reticulated Natural Gas Rebate. ENGIE ensures timely application and offers multilingual support for culturally and linguistically diverse communities, making the process simple.
South Australia (SA)
Eligible SA customers have access to the Energy Bill Concession through the SA Concessions Energy Discount Offer (SACEDO) program, priority onboarding and a dedicated phone line for vulnerable customers. Our team is trained to handle hardship cases with empathy and speed, ensuring issues are resolved on the spot where possible.
Why ENGIE?
- Multiple Channels: Phone, webchat, and email support with quick turnaround times.
- Community Focus: Multilingual resources and partnerships with state programs.
Check your eligibility and apply for concessions today at Concessions and government energy discounts | ENGIE
