Searching great energy plans for you

one moment...

Message Title

Message subtitle
Back to Help Centre

Requesting a copy of your bill

You can access your bills at any time using MyENGIE on your phone or computer. This is the fastest way to view, download or print copies of your past and current bills.

How to request a copy of your bill

Log in to MyENGIE and go to Billing. From there, you can download or view the bill you need.

If you cannot access MyENGIE, you can contact us to request a copy of your bill by email or post. Please note that postage fees may apply. You can call us on 13 88 08 Monday to Friday, 8am to 7pm (AEST) or chat online Monday to Friday, 8am to 8pm (AEST).

Related help and resources

Set up your MyENGIE account

Log in or register for MyENGIE

Access all of your bills and other account information using MyENGIE

faqbot_img

Have a question? Genie is here to help!

We found this answer for you.

Not what you’re looking for?

Sorry, we don't have any information about this topic. Please chat to our support team

Our virtual assistant searches for answers to frequently asked questions on this contact page. This virtual assistant doesn't have access to your personal information and may make errors. If you have any questions, please visit the website.

Do you have another question?

Where can I find a copy of my invoice?

Looking for the answer to your question

Was this answer helpful?

thumb_uploader_icon
thumb_downloader_icon

We are sorry the answer did not meet your expectations. We're here to help! Please contact our support team and we'll get back to you as soon as possible.