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Requesting a copy of your bill
You can access your bills at any time using MyENGIE on your phone or computer. This is the fastest way to view, download or print copies of your past and current bills.
How to request a copy of your bill
Log in to MyENGIE and go to Billing. From there, you can download or view the bill you need.
If you cannot access MyENGIE, you can contact us to request a copy of your bill by email or post. Please note that postage fees may apply. You can call us on 13 88 08 Monday to Friday, 8am to 7pm (AEST) or chat online Monday to Friday, 8am to 8pm (AEST).
Related help and resources
- View your account balance
- Set up direct debit
- Pay your bill
- Set up eBilling or change billing preferences
Set up your MyENGIE account
Log in or register for MyENGIE
Access all of your bills and other account information using MyENGIE
Have a question? Genie is here to help!
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