Women Leading the Charge: Lucy Block

Lucy Block has recently been appointed as B2B Sales Manager at ENGIE AU, with a clear focus on tactical delivery and team leadership. In her role, she will drive pipeline performance, deal accuracy, and day-to-day accountability across the B2B team.

We sat down with Lucy to talk about her career journey, her views on leadership and advice for ambitious women in energy.
 

Lucy, can you share a bit about your journey with ENGIE?

I joined ENGIE in 2022, literally weeks before the energy crisis hit. It reshaped not only our approach but the way the entire B2B energy industry operated. My focus from the start was simple: keep customers at the centre of everything.

In July 2023, I was promoted to Senior Account Manager which was a strategic fit for a post-energy crisis business, i.e. keep the clients as close as possible. That role deepened my belief in the value of retention, protecting and strengthening existing relationships was critical to our B2B strategy. I’ve always believed you show leadership before you’re given the title, and in 2025, as the business scaled, I stepped into the Sales Manager role.

I think it’s important to make a distinction between leadership and management: management is about organising resources, processes, and priorities to deliver results. Leadership is about inspiring, setting a vision, building trust, and helping people grow – often without having formal authority. Before I was appointed Sales Manager, I had opportunities to lead by influencing outcomes, mentoring peers, and being the person others could rely on when stakes were high. That’s why stepping into a formal management role feels like a continuation of a path I’ve already been walking.

I came to Australia from the UK seeking new challenges and opportunities (in the sun). I arrived in 2015 not knowing what this new land had in store for me, in some ways I feel like my career found me – my boss always says you should love what you do, not do what you love, and I love my job and working with ENGIE’s clients. 2025 marks ten years in the energy industry, and my first year in a management role.

Have there been any pivotal moments or mentors who helped shape your career?

Earlier in my career, a restructure at my previous employer meant going back to frontline sales. It was a “back to basics” moment that needed pure grit and determination to push through. In hindsight I’m proud that I turned a setback into an opportunity: ultimately, I used that position to carve out a new C&I retention function that opened the door to ENGIE.

I’ve also had the privilege of representing ENGIE B2B ANZ at Greenovation 2025 in Krakow. That was a first for me, standing in front of an international audience representing the business that I have helped to build in Australia; it was a proud moment as I was able to include many green initiatives that I have helped to build – ENGIE’s sponsorship of Night at the Barracks (now a multi-state series), as well as the ‘GreenPower Game’ AFL match at ENGIE stadium in Sydney.

Nathan Epp (Head of B2B at ENGIE) has played a major role in my development. He’s been both a coach and a challenger. Nathan has given me the freedom to take risks but also the guidance to understand the broader strategy. Anyone who knows Nathan always talks about his passion and infectious enthusiasm, and I think that has rubbed off on me; loving what you do, and showing it, is critical to success.

What advice would you give to young women aspiring to leadership roles in the energy transition?

The corporate world has changed massively in the last decade. There’s now space for ambitious women to lead: if you’re bold, authentic, and willing to push through fear. For me, bravery isn’t about feeling fearless; it’s about feeling the fear and pressing on anyway.

What’s worked for me is that I don’t wait for someone to hand me the tools, I’ve had to build them myself. Trust your instincts, back your experience, and make your role your own.

The industry rewards the first movers, the passionate and values-driven people – these are qualities that women are uniquely suited to. I’ve found that speaking up, telling the truth, and being myself have helped me to succeed.

How can the work of the Commercial & Industrial (C&I) team help to accelerate the transition towards a net zero economy?

C&I customers account for around half of the electricity consumption in the National Electricity Market. The pressure is on them to decarbonise to stay competitive. Our job is to provide the renewable options and solutions they need.

Because renewable energy is still a premium (and often feels intangible) we need the best sales team in the industry to demonstrate the value to customers. We partner closely with the energy Origination and Trading teams to help design solutions, and we leverage the ENGIE brand globally support our message of authenticity.