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Canunda Wind Farm
The Canunda Wind Farm’s contribution to a future of batteries, solar and wind.
The construction of the Canunda Wind Farm was one of ENGIE Australia’s distinctive contributions to our vision to accelerate Australia’s transition towards a carbon neutral economy.
It is located just south of Millicent in South Australia and, in this prime location, it is able to produce electricity 34 per cent of the time, which in comparison to global standards is a very high wind yield.
The 8km long site contains 23 turbines reaching heights of 107 metres from the base of the tower to the tip of the blade.
They can generate power from wind speeds as little as 4m/sec and produce maximum energy at 14m/sec.
On the windiest of days, they can reach speeds of up to 25m/sec which is 90km/h.
Canunda has the capability of generating a total of 46MW of electricity. This output can supply power to an average of 30,000 homes across South Australia. The power is transported through 14km of 33,000-volt transmission lines to the nearby Snuggery substation, located next door to ENGIE’s main Snuggery power station.
Overview
Location: Millicent, South Australia
Maximum Capacity: 46 MW
Commissioned: March 2005
Features
- 23 Turbines
- 46 MW of electricity generation
- Powering 30,000 homes
- 34% wind yield
- 39 metre turbine blade spans
- Turbine speeds of up to 90km/h
Your feedback
Our community and stakeholders provide valuable feedback that helps shape our work. We appreciate hearing from you on what we are doing well and where we haven’t met the mark, so that we can take ownership and improve.
Our Community & Stakeholder Feedback Framework details our approach to feedback and how we manage complaints.
FAQs
1. What feedback can I provide?
You can provide feedback about ENGIE operational assets and our asset development projects. If your feedback relates to other ENGIE activities, including our retail and residential energy solutions, please visit our contact us page.
At ENGIE Renewables Development, we define feedback as any communication we receive from you. Types of feedback include:
| Comments, which can be either positive or negative but do not require further action. | |
| Enquiries, which are neither positive nor negative but require further action. | |
| Complaints, which are negative and typically require a response or resolution. |
2. How can I provide feedback?
You can provide feedback by:
- sending an email to [email protected]
- calling our dedicated projects phone line on 1800 845 067 Monday to Friday, 9am to 5pm
- talking to us in person
If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to provide your feedback. If English is not your first language, you may use the National Translating and Interpreting Service. We accept feedback from other people on your behalf.
3. How will my feedback be dealt with?
All feedback will be recorded and dealt with according to our five guiding principles:
- Fairness: You will be treated fairly. If your feedback is negative and handled as a complaint, our actions and decisions will be respectful, impartial, and evidence-based.
- Transparency: Information about how to provide feedback is published on our website, with open and honest feedback sought.
- Accountability: We treat all feedback as an opportunity for continuous improvement.
- Accessibility: Feedback can be provided verbally over the phone or in person; or in writing by letter, email or online form.
- Responsiveness: If a response is required, we will reply courteously and within our stated timeframes, and we will keep you informed about the progress of a complaint.
4. How will my feedback, including complaints, be managed?
Feedback, including complaints, will be managed through our feedback process.
5. What if I am not happy with the outcome of my complaint?
If you believe your complaint isn’t adequately resolved, you can ask us to escalate the matter to a staff member at a higher level within our organisation, who will work with you to investigate further and find a solution.
If the complaint still isn’t resolved to your satisfaction, we suggest you contact the Australian Energy Infrastructure Commissioner or your local ombudsman.
Phone: 1800 451 524
Phone: 1800 068 908
Phone: 1800 806 314
Phone: 1800 182 150
Phone: 1800 117 000
6. How is my personal information handled?
Personal information that identifies individuals will only be disclosed or used by ENGIE Renewables Development as permitted under the relevant privacy laws, secrecy provisions and any relevant confidentiality obligations.
The ENGIE ANZ Group’s Privacy Policy details our commitment to complying with the Privacy Act 1988 (Cth) (Privacy Act).
