Error message title
Error message title
Searching great energy plans for you
I have received a bill addressed to 'The Occupant', what should I do?
If you have received a bill addressed to The Occupant, we currently supply energy to your property but do not have you listed as one of our customers.
To avoid disconnection, contact us at 1800 065 475 as soon as possible so we can confirm you as the new resident and update your details. It's also an excellent opportunity to discuss our great range of offers to find an energy plan that works for you.
Contact Us
Have a question? Genie is here to help!
Sorry, we don't have any information about this topic. Please chat to our support team
Our virtual assistant searches for answers to frequently asked questions on this contact page. This virtual assistant doesn't have access to your personal information and may make errors. If you have any questions, please visit the website.
Do you have another question?
Where can I find a copy of my invoice?
Looking for the answer to your question
Was this answer helpful?
We are sorry the answer did not meet your expectations. We're here to help! Please contact our support team and we'll get back to you as soon as possible.