Applying for a meter removal

If you need to permanently remove a gas or electricity meter from your property, you can apply for a meter removal (also called an abolishment). This is usually required for certain renovations, demolitions, or when a service is no longer needed, and it must be requested by the property owner.

Please note: A meter removal (abolishment) is different from a disconnection.

What you'll need to apply for a meter removal

Submit your request using our online form. Select Forms, then All other forms, and upload all required documents.

To submit your application, you’ll need:

• proof of property ownership (e.g. a rates notice)
• one or two clear photos of your meter showing the meter number
• your NMI (for electricity) or MIRN (for gas), found on your bill
• the supply address matching your energy account.

If you’re removing an electricity meter from a property in Victoria, you’ll also need a completed VESI form from a registered builder or electrician.

Once your application is approved, we’ll send a work order to your distributor. Meter removal typically takes up to 20 business days from when the property is vacant and ready for access.

Fees and charges

Meter removal fees are set by your energy distributor and vary depending on your location and fuel type. These charges will appear on your ENGIE bill. ENGIE does not charge additional fees for meter removal.

You’ll find information about your energy distributor at the top-right of page one of your electricity or gas bill.

Related help and resources

• Close or disconnect your energy account
• Move your account to a new property
• Request an additional meter read