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Searching great energy plans for you
Overview
ENGIE is working on a project to develop a Battery Energy Storage System next to its Dry Creek Power Station on Rumble Road, Dry Creek.
The proposed Dry Creek Battery project includes up to a 55MW / 110MWh battery-based energy storage system (BESS) that will help deliver more electricity grid stability for South Australia.
Once operational, the battery will have the capacity to store up to 110MWh of electricity generation, which is the equivalent to powering more than 8,000 average South Australian homes per day. The battery will be able to store unused electricity in times of low demand and send extra electricity into the grid at peak times, while ultimately reducing the cost of electricity to consumers.
The Dry Creek BESS will support the collection of energy, which includes renewable sources such as roof top solar and play a key role in increasing South Australia’s energy capacity and delivering further grid stability.
Key Highlights
- Once operational, the battery will have the capacity to store up to 140MWh of electricity generation, which is enough to power more than 10,000 average South Australian homes for a two hour period, such as times of peak demand.
- With its proximity to Adelaide, the BESS will provide important services to the existing power system including capturing excess power from roof top solar and other resources, while supporting South Australia’s grid stability.
- It is expected that that BESS will be operational by the end of 2025.
- The proposed site is in an industrial area near existing network infrastructure, with no need for the development of new transmission lines.
Contact Us
Phone: 1800 845 067
Email: [email protected]
Your feedback
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Our Community & Stakeholder Feedback Framework details our approach to feedback and how we manage complaints.
FAQs
1. What feedback can I provide?
You can provide feedback about ENGIE operational assets and our asset development projects. If your feedback relates to other ENGIE activities, including our retail and residential energy solutions, please visit our contact us page.
At ENGIE Renewables Development, we define feedback as any communication we receive from you. Types of feedback include:
| Comments, which can be either positive or negative but do not require further action. | |
| Enquiries, which are neither positive nor negative but require further action. | |
| Complaints, which are negative and typically require a response or resolution. |
2. How can I provide feedback?
You can provide feedback by:
- sending an email to [email protected]
- calling our dedicated projects phone line on 1800 845 067 Monday to Friday, 9am to 5pm
- talking to us in person
If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to provide your feedback. If English is not your first language, you may use the National Translating and Interpreting Service. We accept feedback from other people on your behalf.
3. How will my feedback be dealt with?
All feedback will be recorded and dealt with according to our five guiding principles:
- Fairness: You will be treated fairly. If your feedback is negative and handled as a complaint, our actions and decisions will be respectful, impartial, and evidence-based.
- Transparency: Information about how to provide feedback is published on our website, with open and honest feedback sought.
- Accountability: We treat all feedback as an opportunity for continuous improvement.
- Accessibility: Feedback can be provided verbally over the phone or in person; or in writing by letter, email or online form.
- Responsiveness: If a response is required, we will reply courteously and within our stated timeframes, and we will keep you informed about the progress of a complaint.
4. How will my feedback, including complaints, be managed?
Feedback, including complaints, will be managed through our feedback process.
5. What if I am not happy with the outcome of my complaint?
If you believe your complaint isn’t adequately resolved, you can ask us to escalate the matter to a staff member at a higher level within our organisation, who will work with you to investigate further and find a solution.
If the complaint still isn’t resolved to your satisfaction, we suggest you contact the Australian Energy Infrastructure Commissioner or your local ombudsman.
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6. How is my personal information handled?
Personal information that identifies individuals will only be disclosed or used by ENGIE Renewables Development as permitted under the relevant privacy laws, secrecy provisions and any relevant confidentiality obligations.
The ENGIE ANZ Group’s Privacy Policy details our commitment to complying with the Privacy Act 1988 (Cth) (Privacy Act).