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Setting up MyENGIE
You can register for MyENGIE to manage your account online, view your bills and track your energy usage.
How to set up MyENGIE
- Download the app on the App Store or Google Play, or register online.
- Enter your postcode and your customer number (This can be found at the top of page 1 of your bill, above the account number).
- Enter your date of birth (for residential customers) or ABN (for business customers).
- Create your login email and password.
- Verify your mobile number using the 6-digit code sent via SMS.
- Complete your registration.
If you’re using the app, you can also set up a PIN or biometrics for faster sign-in.
Related help and resources
Get started with your registration
Need assistance?
If you're having trouble registering, please call us on 13 88 08 Monday to Friday, 8am to 7pm (AEST), or chat online Monday to Friday, 8am to 8pm (AEST).