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Searching great energy plans for you
Our policies and commitments
Application and installation forms
If you have any queries about these forms and how to complete them, just give us a call and we’ll be happy to assist you.
Victoria
Residential Customers forms
- Application For The Medical Cooling Concession
- Life Support Concession Application Form
- Gas Meter Upgrade Request
- Application for Direct Debit
- Refund Request Form
- Request to Add Signatory
- Concession Form
Contact us for the following forms
Please call our Customer Care team on 13 88 08 from 8.00am to 7.00pm (AEST), Monday to Friday to request the following forms:
- Claim Form
- Fixed Installment Form
- Privacy - Access and Correction of Personal Information
- Smooth Payment Plan
Service Order Request Forms
Please note: For the Jemena distribution network, please use VESI Electrical Works Request (EWR) for new and existing installations
- Feed-In Installation
Ausnet Pre-approval form (When installation capacity is 4.5kW or greater) Before you organise an installation, please send the pre-approval form to SP-Ausnet when the capacity of the feed in system is 4.5kW or greater. - Feed-In Installation-Solar Connection Form
Please send this form and your Electrical Work Request & Certificate of Electrical Safety (CES) to ENGIE. - VESI Electrical Works Request (EWR) for new and existing installations
- VESI Field Works Order / Payment Form
- VESI Abolishment (Permanent Removal) of Electricity Supply
- VESI Reconnection of Electricity Supply
Forms on request
Feed-In Installation- Connection to the Grid form for Hydro/Wind/Biomass
For any hydro/wind/biomass feed-in installation, please contact your local distributor for relevant application forms.
South Australia
Residential Customers Forms
- Gas Meter Upgrade Request
- Application for Direct Debit
- Refund Request Form
- Request to Add Signatory
- Life Support application/removal form
Visit the SA Government website
You may be entitled to a concession on your energy bill. You can apply online directly with Department for Family and Communities.
Please call our Customer Care team on 13 88 08 8.00am to 7.00pm (AEST), Monday to Friday and one of our friendly consultants will be able to assist you.
- Claim Form
- Fixed Installment Form
- Privacy - Access and Correction of Personal Information
- Smooth Payment Plan
Service Order Request Forms
To connect new, upgrade existing, or remove supply from SP Power Networks (distributor), please visit this page.
Feed In Installation - Connection to Grid Form for Energy Inverter System
Please send this form to ENGIE along with Form A and Certificate of Electrical Safety (CES)
Western Australia
Residential Customers Forms
Queensland
Australian Capital Territory
Residential Customers Forms
Sending forms to ENGIE
If you need to send a form directly to ENGIE please refer to the details included on the document.
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