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Searching great energy plans for you
Three easy steps for existing ENGIE customers
- Share your details: Tell us about your current and new home. To help things move faster, please have your customer number handy.
- Select the plan: Review and choose the energy plan that best suits your new property.
- Confirmation: You’re all set – we’ll take care of the rest! If you have any questions, please visit our Help Centre.
Moving to ENGIE as a new customer
- Compare plans: Compare our plans and choose the one that works best for you and your new home.
- Provide your address: Let us know your new address and your move-in date.
- Confirmation: Sit back and relax – we'll take care of the rest! If you have questions, please visit our Help Centre.
Frequently asked questions
How do I prepare for my move?
So we can switch your electricity to your new property, please remember to switch your electricity meter off when you move in. Turn the meter back on after the scheduled time, and that’s it. Your electricity should now be on.
We may need to read your meter, so we ask for clear and safe access. For safety reasons, please let us know if there are any works being done at your new property.
Are there any moving fees?
In some cases, distributors may charge a moving fee or special fee. If this happens, we will add it to your ENGIE bill. You can find out more about our fees in the Terms and Conditions outlined below or on your moving form.
I’m a life support customer. Can I manage my move online?
Unfortunately, no. We take your safety and wellbeing seriously, so we’d prefer to chat to you. Please call us on 13 88 08, so your move is managed properly and with great care.
