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Searching great energy plans for you
Move with ENGIE in three simple steps
- Share your details: Tell us about your current and new home. Have your customer number handy to help speed things up.
- Choose the plan: Review and select the energy plan that best suits your new home.
- We’ll take care of the rest: You’re all set. We’ll handle the move and keep everything on track. If you need help at any stage, our expert team is here to support you.
Move to ENGIE in three simple steps
- Compare plans: Find an energy plan that’s right for your new home.
- Tell us where you’re moving: Provide your new address and move-in date.
- We’ll take care of the rest: We’ll arrange your connection and keep you updated every step of the way.
Need help? Our expert team is ready to answer your questions and support you throughout your move.
Frequently asked questions
How do I prepare for my move?
So we can switch your electricity to your new property, please remember to switch your electricity meter off when you move in. Turn the meter back on after the scheduled time, and that’s it. Your electricity should now be on.
We may need to read your meter, so we ask for clear and safe access. For safety reasons, please let us know if there are any works being done at your new property.
Are there any moving fees?
In some cases, distributors may charge a moving fee or special fee. If this happens, we will add it to your ENGIE bill. You can find out more about our fees in the Terms and Conditions outlined below or on your moving form.
I’m a life support customer. Can I manage my move online?
Unfortunately, no. We take your safety and wellbeing seriously, so we’d prefer to chat to you. Please call us on 13 88 08, so your move is managed properly and with great care.
